Privacy Centre

Personal information we collect

We may collect, use and store different types of personal information about you, which we have grouped as follows:

Event

Personal information collected

When you register for our services

  • Full name and email address, plus we will also automatically collect your IP address.
  • Your account login details, such as the password that you have chosen and set on your account, so that you are able to gain access to the website and your account.
  • Your age or address, or location data when using Saracens Rewards on your mobile device, where you agree to provide that information

When you shop with us online or browse our Website, Mobile App or Points Reminder

  • Information about your purchases with our Programme Partners (for example, what you bought, when you bought it, how much you paid.
  • Information about your online browsing   behaviour and information about when you click on one of our adverts (including those shown on other organisations’ websites).
  • Information about any devices you have used to access our services (including the make, model and operating system, IP address, browser type and mobile device identifiers)

When you contact us or we contact you or you post user generated content on our website or take part in promotions, competitions, surveys or questionnaires about our services

  • Information that you provide about yourself any time you contact us about our services (for example, your name, email address and contact details), including by phone, email or post or when you contact us through social media.
  • Details of the user generated posts or content that you upload and share on our website.
  • Details of the emails and other digital communications we send to you that you open, including any links in them that you click on.

When you collect points for transactional or engagement activity on any of our partner websites, Apps and through other marketing channels

  • Information about your purchases with our Programme Partners (for example, season tickets, matchday tickets or memberships that you have bought, when you bought them, how much you paid).
  • Information about your engagement activity with our Programme Partners (for example, when you viewed a video, read an article, or engaged with our partners through other marketing channels).
  • Information about any devices you have used to gain points for engagement activity on any of our Programme Partners websites, Apps and through other marketing channels (including the make, model and operating system, IP address, browser type and mobile device identifiers).
  • Saracens Rewards may also place cookies on your device to enable the tracking of your activity on any of our Programme Partners websites, Apps and through other marketing channels.